How to bring Shadow IT into the sunlight - e - PAPER



This e-paper is designed to shed light into the murky world of Shadow IT and how the CIO can provide insight into what customers are really looking for from a user experience perspective. The term “Shadow IT” is used to describe how users are bypassing the IT department to get a service they want. Learn insight into how to connect the users directly to the CIO through the use of insightful analytics thus reducing the desire to use Shadow IT.